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Did Not Attend Policy

The Practice has a "Did Not Attend" policy for patients who fail to keep their GP/Nurse appointments. 

Patients who fail to attend three appointments within a six month period will be contacted by letter indicating that they have been given a warning about their attendance. Fail to attend a further appointment will result in a formal warning letter stating, failure to attend another appointment the practice will contact the Health Authority and request that they to be removed from the practice list.

Did Not Attend - Practice Statistics:

September 2019: 113 GP and Nursing appointments were wasted due to patients failing to attend.

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